General Terms and Conditions

1. LEGAL INFORMATION - TERMS AND CONDITIONS OF USE OF THIS SITE

The use of this site is subject to compliance with the general terms and conditions described below. By accessing this site, you declare you are aware of and have agreed to, without reservation, these General Terms and Conditions of use.

2. THE SITE’S PURPOSE

The Info Tourism Benelux site serves as a guide for finding tourist information. The information shown on this site is, unless expressly stated otherwise, of a general nature. Therefore, it is not intended for specific or personal situations, and may not be considered as personal, professional or legal advice to the user.

3. SITE MANAGER

This site is managed by Info Tourism Benelux, Aniciuspark 8/9, 3700 TongerenTongeren. Any questions or suggestions concerning it may be sent to the following address : infotourism@telenet.be.

4. QUALITY OF INFORMATION AND SERVICE- LIMITATION OF LIABILITY

We take great care in managing this site. The information shown on this site is subject to change without notice. Consequently, we assume no liability for the use that could be made of the content of this site. We do not accept any liability for the content of the sites to which users are directed by hyperlinks shown on this site.

5. INTELLECTUAL PROPERTY RIGHTS

The texts, layouts, illustrations and other items making up the site are protected by copyright or, in the case of databases by a specific right. Unless stated otherwise, information in the form of text or figures shown on the site may be used freely, provided the source is mentioned and only for non-commercial and non-advertising purposes.However, any reproduction of a commercial or advertising nature of this information, as well as forms of use and reproduction of other items making up the site, such as the graphic line, images, sounds or computer applications, are strictly prohibited without prior authorisation.Any request in this regard must be sent to: infotourism@telenet.be.

6. CREATION OF HYPERLINKS TO THE SITE

We authorise the creation of surface links (surface linking), without prior request, which return the user to the home page of the site or to any other page as a whole. However, the use of any techniques aimed at including all or part of the portal site in an Internet site by hiding what would only partially be the exact origin of the information or may be liable to lead to confusion on the origin of the information, such as framing or in-lining, requires written authorisation. Any request in this regard must be sent to: infotourism@telenet.be.

7. PRIVACY:

7.1 PRINCIPLES RELATING TO COLLECTION OF PERSONAL DATA

In principle, you may access information available on or via the site and you do not have to provide any personal data, such as your name, postal address, e-mail address... In exceptional cases, to obtain additional services (order documents, subscribe to an information letter...) it is possible that users will be asked for personal information, essentially names and addresses. In this case, users are warned in advance and data is processed in accordance with the provisions of the Act dated 8th December 1992 on personal data processing. More specifically, this especially means that:

7.2 DATA CONTROLLER

Any requests or questions relating to the protection of privacy on the site may be sent to the following address: Info Tourism Benelux, Aniciuspark 8/9, 3700 Tongeren, as well as by email to: infotourism@telenet.be.

7.3 USE OF BROWSING INFORMATION FOR STATISTICAL PURPOSES

When you access the site, the relevant servers automatically collect the following data:

This information is only stored for the sole purpose of measuring the number of visitors in the various sections of the portal site and to make improvements to it.

8. CHARTER FOR USE OF THE PORTAL’S EMAIL

The email boxes made available to you are managed by Info Tourism Benelux.The answers given to your requests are of a general nature as their purpose is to direct you to available information.They respect the principle of equality and strict neutrality of both substance and form.No information of a commercial nature may be communicated.All questions are answered in a friendly way except those that contain abusive, racist or xenophobic comments or come from automated mailing.Attachments suspected of containing a virus will not be opened.If you have any questions on the content or scope of this charter, please do not hesitate to include it in your message.